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DevOps Metrics: Your Biggest Mistake Might Be Collecting the Wrong Data

December 1, 2017
Developer Productivity

Delivering value to the business through software requires processes and coordination that often span multiple teams across complex systems, and involves developing and delivering software with both quality and resiliency. As practitioners and professionals, we know that software development and delivery is an increasingly difficult art and practice, and that managing and improving any process or system requires insights into that system. Therefore, measurement is paramount to creating an effective software value stream. Yet accurate measurement is no easy feat.

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Nicole Forsgren
Mik Kersten

Nicole Forsgren is a partner at Microsoft Research, where she leads the Developer Velocity Lab. She is lead author of the Shingo Publication Award-winning book Accelerate: The Science of Lean Software and DevOps. Her work on technical practices and development has been published in industry and academic journals and is used to guide organizational transformations around the world. For more information, visit her website at

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